darlene Posted August 26, 2002 Share Posted August 26, 2002 Has anyone actually been credited a refund by Ticketmaster yet? They agreed to issue me one on the phone and when I sent back the tickets, they returned them to me stating that no refund would be issued. I then put it into dispute with the credit card company, and received an e-mail from Ticketmaster stating that they had credited me in full, including the handling fee. THEY HAD NOT!!!It was just another stall tactic to get me to withdraw the dispute, so the matter is back in dispute again...Watch these guys, because they will do anything unscrupulous. Did anyone else have the same experience? If you don't get a refund, dispute that amount with your card company, and Mastercard told me they would resolve it in favor of the customer in the case of Abbey Road. --Darlene Quote Link to comment Share on other sites More sharing options...
JuliaAllByMyself Posted August 26, 2002 Share Posted August 26, 2002 Darlene ~ I got three of my refunds back without too much hassle, but the fourth one, (through Ticketmaster), I had to chase via their website "Customer Support' link, about a week ago. I filled in the date, title of the show, booking reference and explained the show was cancelled. They replied within a couple of days confirming that a refund had gone back on to my credit card that day (and it did). Good luck! PS: I would have replied sooner, but I have just been chilling out watching Dirty Dancing on TV (even though I've got it on video!) Quote Link to comment Share on other sites More sharing options...
Raspbernie Posted August 27, 2002 Share Posted August 27, 2002 All of my Ticketmaster refunds have been credited as well! --Bernie Quote Link to comment Share on other sites More sharing options...
Julie Posted August 27, 2002 Share Posted August 27, 2002 My refund from Ticketmaster was very quick and painless. They called me. Course, the Lincoln show was cancelled. My refund showed up on the same credit card statement as the initial charge for the tickets. --Julie Quote Link to comment Share on other sites More sharing options...
darlene Posted August 27, 2002 Author Share Posted August 27, 2002 Hi, all. Apologies to Ticketmaster: I just got my statement, and they DID credit me, even though the credit card company said they hadn't. From the sounds of all our experiences, I need to apologize to them again. They really do have it together. --Darlene Quote Link to comment Share on other sites More sharing options...
Laura Posted August 27, 2002 Share Posted August 27, 2002 I was credited the cost of the tickets only, not for postage or handling fees. It was on my credit card statement that I got earlier this month. (I had the tickets mailed to me.) Quote Link to comment Share on other sites More sharing options...
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